Orienting Employees
Employee orientation
A procedure for providing new employees with basic background information about the firm.
Orientation content
Information on employee benefits
Personnel policies
The daily routine
Company organization and operations
Safety measures and regulations
Facilities tour
Orienting Employees (cont’d)
A successful orientation should accomplish four things for new employees:
Make them feel welcome and at ease.
Help them understand the organization in a broad sense.
Make clear to them what is expected in terms of work and behavior.
Help them begin the process of becoming socialized into the firm’s ways of acting and doing things.
The Training Process
Training
The process of teaching new employees the basic skills they need to perform their jobs.
The strategic context of training
Performance management: the process employers use to make sure employees are working toward organizational goals.
Web-based training
Distance learning-based training
Cross-cultural diversity training
The Training and Development Process
Needs analysis
Identify job performance skills needed, assess prospective trainees skills, and develop objectives.
Instructional design
Produce the training program content, including workbooks, exercises, and activities.
Validation
Presenting (trying out) the training to a small representative audience.
Implement the program
Actually training the targeted employee group.
Evaluation
Assesses the program’s successes or failures.
Make the Learning Meaningful
At the start of training, provide a bird’s-eye view of the material to be presented to facilitates learning.
Use a variety of familiar examples.
Organize the information so you can present it logically, and in meaningful units.
Use terms and concepts that are already familiar to trainees.
Use as many visual aids as possible.
Make Skills Transfer Easy
Maximize the similarity between the training