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Human Resources and Nations Trust Bank

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Human Resources and Nations Trust Bank
THE IMPACT OF REWARD MANAGEMENT STRATEGIES ON EMPLOYEE PERFORMANCE AT NATIONS TRUST BANK CREDIT DEPARTMENT

Research Proposal
By
K.S.M. Perera

Registration No: TPQ 39 / – 25 – 47

PROFESSIONAL QUALIFICATION IN HUMAN RESOURCES MANAGEMENT

INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA
IPM BUSINESS SCHOOL
COLOMBO, SRI LANKA

Background of the study

Human resource management is a combination of theories and practices. Many strategies and concepts have been generated in various periods to ensure the development of Human resource management in broader way. Nations Trust Bank is a good Human resource management practitioner who has broader ideas and techniques from a wide range of theories and practical ways to influence human behavior at work place.

Nations Trust Bank was established in July 1999 when it acquired the Colombo Branch of Overseas Trust Bank Ltd. Although bank is young to the industry, bank has 40 branches, 9 leasing centers, 43 ATMs, 6 personal banking centers as well as Internet Banking. Most important thing is comparing to the other competitive bank Nations Trust Bank is more customer oriented by providing a tailored service for contemporary lifestyles. This Bank offer a wide range of great value financial products ranging from tailor-made Treasury products, to retail products, from leasing to American Express credit cards. According to the annual report of Nations Trust Bank 2009, the human capital has grown up to 1532, because the prospect of business expansion in Sri Lanka’s North and East.

Human resource department of Nations Trust Bank has to play significant role to give ideal leadership and guidance each and every individuals to perform their job within a wide environmental context, because developing individual performance is improving organizational performance in a systematic way. So it is important to emphasize on performance management system and as well as reward management system since improving and developing



References: 1. Guimaraes, Brandon and Guimaraes E. R. (2009): ‘Test major factors of performance to bank business’ Journal of performance management. Association of management information in financial services. 2. Lowler III and Worley. (2006): ‘How does reward system work to improve motivation and change of organization’ Center for effective organizations. University of southern California 1. Bokedal and Axelsson. (2009): ‘Are managers motivated by reward system and concerning on generational differences’ A case study of Volvo cars corporation. University of Gothenburg 2. Khan, Farooq and Ullah. (2010): ‘The relationship between rewards and employee motivation in commercial bank of Pakistan’ Research journal of international studies. University of Peshawar 3. Qureshi. (1994): ‘Impact of management practice on employee effectiveness in South Asia’ CMER Working paper series. Lahore University of Management science

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