If You Want Your Employees to Perform at Soaring Levels, You Must Create High Levels or Job Satisfaction

In the recent years, job satisfaction and how an employee perceives his or her job, has become one of the key areas of study for an organization. This is because, whether an employee is content with his working conditions or not, has an impact on the functioning of the whole organization. Every firm wants maximum productivity from their employees. This essay will discuss how the above can be achieved through job satisfaction. It will also talk about the negative impacts of low job satisfaction and its effects on the performance of employees. It will also look through the benefits and elements of job satisfaction. Job satisfaction is defined as "the extent to which people like (satisfaction) or dislike (dissatisfaction) their jobs." (Williams, 2004. cited by Spector, 1997) Job satisfaction has significant economic influence. In the event of people being dissatisfied with their jobs, companies can lose a lot in terms of quality, time, resources and money. It also leads to higher rates of quitting and absenteeism. Whereas, high job satisfaction leads to refined job performance and organizational citizenship behavior (OCB). Higher cost of labour and lower productivity can also be caused by job dissatisfaction. (Mohr and Zoghi, 2008) Hence, it is vital for the organization to enforce that the personal, organizational and social needs are being met so as to keep the employees satisfied so that they perform at higher levels and benefit themselves as well as the organization. Job satisfaction or dissatisfaction is said to effect how an employee perceives and relates to his organization. It influences his behavior and commitment.

To truly understand the importance and role of job satisfaction, we should examine the functioning of a firm in its absence, i.e., examine the negative effects of the employees of a firm not being satisfied with their jobs. Dissatisfaction directly effects employees’ job performance and commitment