Listening and presentation skills are critically important to managers today to be able to communicate effectively
Below analysis provide an insight into the twin skills and its importance, while providing personal development action plan to apply learning in real life.
1 Role of Managers
Managers today, face the challenge of being speed yet being effective to be successful. As described by Mintzberg (1971), there are three broad role categories that a manager should develop skills of, 1. Interpersonal –Coordinate, interact & provide direction 2. Informational-Obtain & Transmit information 3. Decisional-Strategize, utilize resources & make decisions.
1.1 Why communication Important? To be successful
As explains in Business communication (Oxford University Press by Meenakshi Raman & Prakash Sing), There are three important skills or competencies a manager should be equipped with, 1. Technical 2. Human 3. Conceptual
As the technical and conceptual skill may required various level of involvement, human skills are crucially important at all level of managers.
When managing people, communication is utmost important, as it helps managers to, motivate, lead and Inspire.
2 Recognition of Communication
Communication, the word originated from Latin root word “Communicare” which had three possible meanings-
1. “To make common” 2. “Having gifts to share in a mutual donation” 3. “Building together a defence, like the walls of a city
This has a deeper meaning, than it actually reads out. In our day today life, we need to work with various individuals with different thinking, behaviours, cultures. To move ahead with different individuals we need to find something common, where we could build on to create relationships.
It is also key that we create sharing and truly engage in communication, so both parties involved in the process of communication benefits.
Building a boundary of
References: Effective Listening by Meenaskshi Raman & Prakash Sing, Oxford university press Seven Habits of highly successful people, Stephen R. Covey, 2004 published by Pocket Books Effective Presentation Skills-Mandel S. 1993 Role of a Manager, Mintzberg (1971) Listen Up!: Listening: the Key to Good Communication. Northfield, Minn.: Life Skills Education, 1999 Pfeiffer, Jeffrey. Managing with Power: Politics and Influence in Organizations. Boston, MA: Harvard Business School, 1992. Steil, Lyman K., and Richard K. Bommelje. Listening Leaders: the Ten Golden Rules to Listen, Lead & Succeed. Edina, MN.: Beaver 's Pond, 2004