Effective Communication at the Workplace
1. Understand why effective communication is important in the work setting.
1.1 Identify the different reasons people communicate.
Communication is the exchange and flow of information and ideas from one person to another. There are many different reasons for why people communicate, we need communication to express our needs and feelings for example a baby cannot talk to us and tell us what he/she needs so instead he/she would begin to cry to let us know that he/she is due for a feed. Another example would be if a colleague was missing her breaks because there was a staff shortage and she was cross about this, she would then talk to her supervisor and explain her reasons for being cross.
Communication is important in a workplace setting because people must interact with one another in ways that will get the job done as quickly and effectively as possible (eNotes. (2013), study smarter).
Communication is also very important to be able to build new relationships, with that being with the staff or children, if for example there was a fight in the playground which led to some of the children falling out then the staff could arrange some kind of team building activities, to help the children become friends again. Another example would be when the children have just started school or nursery, the staff could sit all the children in a circle and get them to say their names ad one thing they like doing, so the children are aware of others who like to do the same as them.
Communication is also important to be able to give and receive information, this could be as simple as sending a letter home with a child to tell their parents about a forth coming event, like a parents evening or if there was a incident in school that the parents of the child would need to be aware off. Or to arrange after school clubs for children and the parents to be able to bond more.
Communication is also important when we want to share are thoughts and ideas, for example if in
1.1 Identify the different reasons people communicate.
Communication is the exchange and flow of information and ideas from one person to another. There are many different reasons for why people communicate, we need communication to express our needs and feelings for example a baby cannot talk to us and tell us what he/she needs so instead he/she would begin to cry to let us know that he/she is due for a feed. Another example would be if a colleague was missing her breaks because there was a staff shortage and she was cross about this, she would then talk to her supervisor and explain her reasons for being cross.
Communication is important in a workplace setting because people must interact with one another in ways that will get the job done as quickly and effectively as possible (eNotes. (2013), study smarter).
Communication is also very important to be able to build new relationships, with that being with the staff or children, if for example there was a fight in the playground which led to some of the children falling out then the staff could arrange some kind of team building activities, to help the children become friends again. Another example would be when the children have just started school or nursery, the staff could sit all the children in a circle and get them to say their names ad one thing they like doing, so the children are aware of others who like to do the same as them.
Communication is also important to be able to give and receive information, this could be as simple as sending a letter home with a child to tell their parents about a forth coming event, like a parents evening or if there was a incident in school that the parents of the child would need to be aware off. Or to arrange after school clubs for children and the parents to be able to bond more.
Communication is also important when we want to share are thoughts and ideas, for example if in