In Order to Successfully Manage a Culturally Diverse Workforce, Managers Should Undertake Diversity Training. Discuss to What Extent You Agree with This Statement, Illustrating Your Answer with Reference to Company Practice Around the World.

Managing Organisations

“In order to successfully manage a culturally diverse workforce, managers should undertake diversity training. Discuss to what extent you agree with this statement, illustrating your answer with reference to company practice around the world.”
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It has been demographic organizational change in the last two decades. In the beginning, diversity management is a supposedly new management paradigm from USA that to deal with the inequality and diversity issues of the workplace in the late 1980s(Kelly and Dobbin,1998; Thomas,1990). The relationships or interactions between employees and managers become increasingly complex. Authors as O 'Reilly and Barsade(1999), Jehn (1995) and Polzer, Milton and Swann (2002) explained that diversity can bring positive outcomes as well as the challenges in the historically homogeneous environment of the workplace. For managing workforce diversity, many governmental, educational and other businesses began to develop strategies in the early 1990s. Ashakanasy et al (2002) stated that several factors influenced this trend, which are organizational emphases on teams, the shift to an economy, globalization and the knowledge workers. Many publications typically addressed the importance of organizational workforce diversity(Jamieson and O 'Mara,1991; Cox,1993; Loden and Rosener, 1991; Cox and Blake, 1991). As such, the organization is faced with not only recruiting or training employees from different backgrounds, but also needs to manage the challenges. As diversity increases among organisations and employees, it is essential that human resource practitioners have to view different management strategies for the effective performance. The subject of diversity management has changed as increasing different background and preferences employees are representing the same organisation. According to Thomas (1991), the originally concept of diversity management is presented and his original definition is emphasized

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