International Management Study Guide
Test #3 Study Guide – International Management
Chapter 12 – Motivation across Cultures
Motivation – A psychological process through which unsatisfied wants or needs lead to drives that are aimed at goals or incentives
Intrinsic – A determinant of motivation by which an individual experiences fulfillment through carrying out an activity itself and helping others
Extrinsic – A determinant of motivation by which the external environment and result of the activity in the form of competition and compensation or incentive plans are of great importance
Content Theories of Motivation – Theories that explain work motivation in terms of what arouses, energizes, or initiates employer behavior
Process Theories of Motivation – Theories that explain work motivation by how employee behavior is initiated, redirected, and halted
The Maslow Theory – 5 basic needs (a need hierarchy), from the most basic going up. Each level must be satisfied to go up to another
Psychological Needs – Basic physical needs for water, food, clothing, and shelter
Safety Needs – Desires for security, stability, and the absence of pain
Social Needs – Desires to interact and affiliate with others and to feel wanted by others
Esteem Needs – Needs for power and status
Self-Actualization Needs – Desires to reach one’s full potential, to become everything one is capable of becoming as a human being
Collectivist Need Hierarchy – (Eastern Perspective) Particularly in China
Two-Factor Theory of Motivation – A theory that identifies two sets of factors that influence job satisfaction: hygiene factors and motivators
Motivators – In the two-factor theory, job-content factors such as achievement, recognition, responsibility, advancement, and the work itself
Hygiene Factors – In the two-factor motivation theory, job-context variables such as salary, interpersonal relations, technical supervision, working conditions, and company policies and administration
Job-Context Factors – In work motivation, those
Chapter 12 – Motivation across Cultures
Motivation – A psychological process through which unsatisfied wants or needs lead to drives that are aimed at goals or incentives
Intrinsic – A determinant of motivation by which an individual experiences fulfillment through carrying out an activity itself and helping others
Extrinsic – A determinant of motivation by which the external environment and result of the activity in the form of competition and compensation or incentive plans are of great importance
Content Theories of Motivation – Theories that explain work motivation in terms of what arouses, energizes, or initiates employer behavior
Process Theories of Motivation – Theories that explain work motivation by how employee behavior is initiated, redirected, and halted
The Maslow Theory – 5 basic needs (a need hierarchy), from the most basic going up. Each level must be satisfied to go up to another
Psychological Needs – Basic physical needs for water, food, clothing, and shelter
Safety Needs – Desires for security, stability, and the absence of pain
Social Needs – Desires to interact and affiliate with others and to feel wanted by others
Esteem Needs – Needs for power and status
Self-Actualization Needs – Desires to reach one’s full potential, to become everything one is capable of becoming as a human being
Collectivist Need Hierarchy – (Eastern Perspective) Particularly in China
Two-Factor Theory of Motivation – A theory that identifies two sets of factors that influence job satisfaction: hygiene factors and motivators
Motivators – In the two-factor theory, job-content factors such as achievement, recognition, responsibility, advancement, and the work itself
Hygiene Factors – In the two-factor motivation theory, job-context variables such as salary, interpersonal relations, technical supervision, working conditions, and company policies and administration
Job-Context Factors – In work motivation, those