Internship Report

Ch-1 ISO 9000 | A set of standards governing the requirements for documentation of a quality program. | | | | Program | A series of coordinated, related, multiple projects that continue over extended time intended to achieve a goal. | | | | Project | A complex, nonroutine, one-time effort to create a product or service limited by time, budget, and specifications. | | | | Project life cycle | The stages found in all projects—definition, planning, execution, and delivery. | | | | Project Management Professional | An individual who has met specific education and experience requirements set forth by the Project Management Institute, has agreed to adhere to a code of professional conduct, and has passed an examination designed to objectively assess and measure project management knowledge. In addition, a PMP must satisfy continuing certification requirements or lose the certification. | | | | Sociotechnical perspective Ch-3 | A focus on the interaction between tools/methods and people. | Balanced matrix | A matrix structure in which the project manager and functional managers share roughly equal authority over the project. The project manager decides what needs to be done; functional managers are concerned with how it will be accomplished. | | | | Dedicated project team | An organizational structure in which all of the resources needed to accomplish a project are assigned full time to the project. | | | | Matrix | Any organizational structure in which the project manager shares responsibility with the functional managers for assigning priorities and for directing the work of individuals assigned to the project. | | | | Organizational culture | A system of shared norms, beliefs, values, and assumptions held by an organization's members. | | | | Projectitis | A social phenomenon in which project members exhibit inappropriately intense loyalty to the