Diversity: differences between individuals and groups eg culture, nationality, ability, ethnic origin, gender, age, religion, beliefs, sexual orientation, social class. Equality: individual rights; giving choices; respect; services in response to individual need
Inclusion: placing individuals at the centre of planning and support; valuing diversity
Discrimination: direct discrimination; indirect discrimination; treating some individuals less favourably than others; effects of discrimination. Deliberate and inadvertent discrimination: institutional discrimination; discrimination by individuals; the effects of lack of knowledge and understanding; prejudice; labelling; lack of opportunity; stereotyping; harassment; bullying; use of inappropriate language Work settings: health settings; care settings; childcare setting Support for equality and inclusion: policies and procedures in workplace setting; challenging discrimination; promoting rights; empowering; removing barriers eg physical access, communication; improving participation; promoting dignity; placing individuals at the centre of planning and delivery of services
2 Be able to work in an inclusive way
Legislation and codes of practice: Codes of practice of sector; policies of workplace setting; Human Rights Act 1998; Disability Discrimination Act 1995; Disability
Discrimination Act 2005; Special Educational Needs and Disability Act 2001; Race
Relations (Amendment) Act 2000; The Equality Act 2010 (due to become law in
October 2010 and will replace the Race Relations Act 1976 and the Disability
Discrimination Act 1995); Equality and Human Rights Commission
Interactions: interactions with individuals including colleagues, adults using services, children and young people in childcare settings; active listening; knowledge of individuals eg beliefs, cultures, values, preferences; maintaining confidentiality; appropriate use of language.