1
Who are Managers ?What is their job?
Managers (or administrators):
Individuals who achieve goals through other people.
Managerial Activities
• Make decisions
• Allocate resources • Direct activities of others to attain goals
2
Managers & Operatives
A Manager is an individual who * Works with and through other people. * Over sees the work of others * Has people who report to him/her An Operative is an individual who: *Directly works on a job or a task *Has no responsibility to see the work of any one *Has no one reporting to him/her
3
3 levels of Managers
• Top level : Chairman, CEO, COO, MD, DMD • Mid Level: Executives, GMs • Lower level : Supervisors, Asst. Managers Operative : workers, technicians, mechanics, clerks, data entry operators
4
Management
• Management is the process of coordinating human, financial, physical and information. resources through planning, organizing, leading and controlling to achieve objectives of the organization or a unit.
Management Functions
Planning Organizing
Management Functions
Controlling Leading
6
Planning
The process of deciding future courses of action to achieve objective. Decide: • What work must be done to achieve objective? • Why each of them must be done? • When it must be done? • Where will it be done? • How will it be done?
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Organizing
Determining how activities and resources are to be grouped. Decide about activities: • What tasks are to be done (if not decided earlier in planning)? • How the tasks will be grouped? • Who will do what? • How to group the tasks ? • Who reports to whom ? • Who decide what ?
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Decide about resources:
• • • • • What resources are need to perform the tasks? Where from to get the resources? How to get the resources? Who in the needs what resources? How to deploy what resources?
Leading
• • • • • Directing the subordinates Motivating them Inspiring them Resolving conflicts among them