GROUP A - PRESENTORS NAME : REEMA SAXENA: 11PT-027 SUDERSHAN POL: 11PT-040
PT11-14@imt: Group-A
About ISO Certification
ISO (International Organization for Standardization) is the world’s largest developer of voluntary International Standards, founded in 1947. The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. There are many standards in the ISO 9000 family, including: ISO 9001:2008 - sets out the requirements of a quality management system ISO 9000:2005 - covers the basic concepts and language ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems. The ISO 9001:2008 is a standard for the "Quality Management System". ISO 9001:2008 standards basically focus what the organization do to fulfill: Customer's Quality Requirements, Applicable Legal & Regulatory requirements, Develop Customer Satisfaction, and Attain Continual Improvement of its performances in chase of these objective
Correlation between ISO 9001:2008 Certification and Business Success
Despite of the numerical success of ISO 9000 quality management systems, the certification is not a risk-free undertaking. The organizations often lack flexibility in the design and implementation of quality management systems, the level of the utilization of employees’ skills and