01. Overview of job satisfaction
Importance of employee satisfaction took great interest from researchers and management of organizations because it has its own influences upon an employee’s social as well as professional life. According to Mitchell and Larson (1987) job satisfaction cannot be defined properly in to several statements, they experienced more than 3000 studies upon the job satisfaction and after that they commented. Lock (1976) placed a definition of job satisfaction which is admired by many of researchers
“Pleasurable emotional state resulting from the perception of one’s job as fulfilling or allowing the fulfillment of one’s important job value”
The concept of this definition is based on the psychology of an employee, and the research tried to attach the satisfaction element with the emotions and feelings of an employee resulting from the nature and description of a job. Other researchers also placed their findings regarding job satisfaction that are following.
According to Hammer and Organ (1978) there are five basic reasons that shapes a sense of satisfaction in employees. these are social needs, mental and physical approach of an employee, comparison between higher job satisfaction and lower job satisfaction, and the fifth one is the relaxation during job timing. So it is much important for an organization to keep their employees happy and satisfied to maintain the loyalty of its customers because employees are the only assets that can shape the sales through keeping theme self alive with their personal relations.
A vast range of researchers worked upon the concept of job satisfaction to derive a specific definition of job satisfaction but could not cot it in to proper words. Here different references have been taken to generalize to concept of job satisfaction by making a comparison of old time researcher’s findings and new researcher’s work on job satisfaction.
Hoppock (1935) defined job satisfaction as it is a