Joint Compassion: A Case Study

Our organization is focused on providing compassionate, high quality, cost-effective services in a safe, efficient, and effective manner. In 2012, the Joint Commission implemented a new tool for hand- off communication to help organizations avoid errors and miscues during the passing of important patient information from one individual to another (Joint Commission, 2012). This tool can be incorporated into our project by examining our current handoff process, provides a measurement systems, and assists with guidelines to increase effective communication within our department. In order for our department to be more aligned with both our core values and the recommendations of the Joint commission we must adapt to the following four key outcomes