Optional Unit Questions
Unit 524 (040)
Facilitate Change in Health and Social Care or Children and Young People’s Settings
Assessment Questions
1. Learning Outcome 1.1
Analyse internal and external factors that drive change.
I believe that there are four key features of change management.
1. Change is the result of dissatisfaction with present strategies
2. It is essential to develop a vision for a beer alternative
3. Management have to deliver strategies to implement change
4. There will be residence to change.
There are both internal and external factors that drive change
Internal forces could be:-
Desire to increase profitability
Recognise to increase efficiency
Conflict between others / departments/service providers
To exchange organisational culture
External forces could be:-
Customer demand
Competition
Cost of inputs
Legislation and taxes
Political
Ethics and Social Values
Technological change
2. Learning Outcome 1.2
Describe at least 3 underpinning theories of change management.
. John M. Fisher 's Change Model
Fisher 's Process of Transition model explains how people respond to change. This change theory is based on earlier studies by Elisabeth Kubler-Ross who identified five stages of grief. Fisher identified eight stages that people follow in succession through a change process.
John Kotter 's Change Model
Kotter identified eight steps that need to be taken in order to manage change successfully. These steps translate the best of change management theories into practice. –
Abraham Maslow 's Hierarchy of Needs motivational model
Abraham Maslow developed the Hierarchy of Needs model in 1940-50s USA, and the Hierarchy of Needs theory remains valid today for understanding human motivation, management training, and personal development. Indeed, Maslow 's ideas surrounding the Hierarchy of Needs concerning the