Trophy Project
Case Study: Trophy Project
CONTENTS
1. Executive Summary 4 1.1 Abstract 4 1.2 Death of Effective Communication 4 1.3 Recommendations 4
2. Anallysing the causes 5 2.1 Problem Identification 5
3. key affected business areas 9 3.1 Dearth of Key Business Areas 9
4. recommendations 10 4.1 Creating a Climate for Change 10 4.1.1 Increase Urgency 10 4.1.2 Build the Guiding Team 11 4.1.3 Get the Right Vision 11 4.2 Engaging and Enabling the Whole Organisation 11 4.2.1 Communicate for Buy In 11 4.2.2 Empower Action 11 4.2.3 Create Short Term Wins 12 4.3 Implementing and Sustaining Change 12 4.3.1 Don’t Let Up 12 4.3.2 Make it Stick 12 4.4 Implement a Strategic Transformation and Change Management Programme 13 4.5 Become a Balanced Scorecard Programme Management (BSPM) Learning Organisation 14 4.6 Employ a new Chief Portfolio Officer (CPO) 17 4.7 Implement a Continuous Improvement Programme Office 17 4.8 Become ISO 9001 Compliant 18
5. conclusion 19
6. bibliograhpy 20
TABLES/FIGURES Figure 1: Ohio State Study 5 Table 1: Root Cause Identification 8 Table 2: Organizational and Performance Characteristics of Different Management Systems 9 Figure 2: Kotter, John P, Dan S. The Heart of Change. Boston: Harvard Business School 10 Table 3: Recommended Solutions 13 Figure 3: Elements of Successful Change Management Programme 14 Figure 4: Balanced Scorecard 15 Figure 5: BSPM Learning Organisation Value Chain Schematic 16 Figure 6: The Emergent Role of Chief Portfolio Officer (CPO) 17
Executive Summary
1 Abstract
This paper represents the importance of good leadership in the organisation. Excellent leadership has been defined as the process of social
CONTENTS
1. Executive Summary 4 1.1 Abstract 4 1.2 Death of Effective Communication 4 1.3 Recommendations 4
2. Anallysing the causes 5 2.1 Problem Identification 5
3. key affected business areas 9 3.1 Dearth of Key Business Areas 9
4. recommendations 10 4.1 Creating a Climate for Change 10 4.1.1 Increase Urgency 10 4.1.2 Build the Guiding Team 11 4.1.3 Get the Right Vision 11 4.2 Engaging and Enabling the Whole Organisation 11 4.2.1 Communicate for Buy In 11 4.2.2 Empower Action 11 4.2.3 Create Short Term Wins 12 4.3 Implementing and Sustaining Change 12 4.3.1 Don’t Let Up 12 4.3.2 Make it Stick 12 4.4 Implement a Strategic Transformation and Change Management Programme 13 4.5 Become a Balanced Scorecard Programme Management (BSPM) Learning Organisation 14 4.6 Employ a new Chief Portfolio Officer (CPO) 17 4.7 Implement a Continuous Improvement Programme Office 17 4.8 Become ISO 9001 Compliant 18
5. conclusion 19
6. bibliograhpy 20
TABLES/FIGURES Figure 1: Ohio State Study 5 Table 1: Root Cause Identification 8 Table 2: Organizational and Performance Characteristics of Different Management Systems 9 Figure 2: Kotter, John P, Dan S. The Heart of Change. Boston: Harvard Business School 10 Table 3: Recommended Solutions 13 Figure 3: Elements of Successful Change Management Programme 14 Figure 4: Balanced Scorecard 15 Figure 5: BSPM Learning Organisation Value Chain Schematic 16 Figure 6: The Emergent Role of Chief Portfolio Officer (CPO) 17
Executive Summary
1 Abstract
This paper represents the importance of good leadership in the organisation. Excellent leadership has been defined as the process of social