Chapter 3
Attitudes and
Job Satisfaction
(Click on the title when connected to the Internet for online video teaching notes)
Learning Objectives
After studying this chapter, students should be able to (ppt3-1):
1. Contrast the three components of an attitude. 2. Summarize the relationship between attitudes and behavior. 3. Compare and contrast the major job attitudes. 4. Define job satisfaction and show how it can be measured. 5. Summarize the main causes of job satisfaction. 6. Identify four employee responses to dissatisfaction. 7. Show whether job satisfaction is a relevant concept in countries other than the United States.
Instructor Resources
Text Exercises • An Ethical Choice: I don’t hate my job…I hate you • International OB : Chinese Employees and Organizational Commitment • Myth or Science? “Happy Workers Are Productive Workers” • Point/Counterpoint: Managers Can Create Satisfied Employees • Questions for Review • Experiential Exercise: What Factors Are Most Important To Your Job Satisfaction? • Ethical Dilemma: Are U.S. Workers Overworked?
Text Cases • Case Incident 1: Thinking Your Way to a Better Job • Case Incident 2: Job Satisfaction in the United Arab Emirates
Instructor’s Choice - Discovering Your Own VALS
This section presents an exercise that is NOT found in the student's textbook. Instructor's Choice reinforces the text's emphasis through various activities. Some Instructor's Choice activities are centered on debates, group exercises, Internet research, and student experiences. Some can be used in-class in their entirety, while others require some additional work on the student's part. The course instructor may choose to use these at anytime throughout the class—some may be more effective as icebreakers, while some may be used to pull together various concepts covered in the chapter.
|[pic] |WEB EXERCISES