The coordination of educational and informational events for the three departments would be done at different times to allow complete focus in those areas. In order to notify all staff of the upcoming education and changes, some of the marketing points would be posting it on the company …show more content…
Having a public speaker that experienced extended stays in healthcare facilities to come in and speak to the group about his or her past negative and positive experiences through the healthcare system would be key in developing understanding. The nurse management would be sent to a purchasing seminar to increase awareness of how to shop and understanding the importance of adequate supply levels. With any type of change that’s needed there needs to be a tool to use to implement the change. An effective model that could be used to drive change would be Lewin’s Change Theory. In this theory there is the unfreezing process, which is designed to allow staff to let go of their old habits. The next stage being the change stage allows the incorporation of new ideas and elicits a change. (Connelly, 2016) A good place to start would be with the non-clerical staff and educating them on the importance of social interaction and proper treatment of patients without prejudice. The staff would watch webinars to show proper interaction between patients and staff to increase awareness in the …show more content…
This would need to be coordinated by giving regular intervals of education to drive the new plan to the forefront of their minds to increase awareness. Next there would need to be instruction and complete focus on patient care by the clinical staff from the minute the patient is called to the back to the time they leave their care. The nurse manager should ensure that all doctors are making the correct referrals and follow up care as needed for every patient. There would need to be meetings after work to discuss how this would be implemented and give staff the chance to ask questions and offer input on the newly developed process. There would also be webinars/videos of successful processes from other centers given to staff to watch. Once there is a clear path to follow then there would be walk through with staff acting as patients and other staff implementing the new process. Through the several practices there would be some alterations and time for questions and answers while informing the staff that the new process will not only need to be implemented but also monitored for appropriate interactions on a regular basis. There would also be focus on the product use and standardizing