Listening and Feedback
Listening and Feedback 4.3
One of the most common causes of work related conflict is lack of communication between co-workers. Good communication skills are essential in just about any workplace. My strategy would be an active listener; it is the most important communication skill you can acquire. By listening intently and not allow my mind to wonder off during a conversation with a co-worker or friend. I can ensure that I will retain the important information being discussed.
If the conversation was work related then I might need to take notes and ask pertinent questions about the subject matter, to let the co-worker know that I am listening and what they are saying is important. To make me a better listener, I have to identify the bad listening habits that has caused me to form negative feedback, because I did not have all the facts and allowing emotions to take over. When I am asked for feedback it would be negative, due to poor listening skills. I plan to work on becoming a better listener by stop talking; when I am talking when someone else is talking I am losing valuable information.
It’s bad when a person interrupt you in mid-stream of a conversation; I am certainly guilty of that. I plan to hold my questions until the end of the conversation. When giving a guideline for effective feedback, is to consider who you are giving the feedback too, what the situation that causes you to give feedback, and know how to give feedback. When I give feedback to anyone I have to consider the circumstances behind the feedback. What kind of feedback should be used, if I give positive feedback then that person would feel good about they are hearing, on the other hand, negative feedback may not be counterproductive. For example; I am giving negative feedback to a co-worker, I cannot assume the person is going to take the feedback the way I say it therefore leaving a bad taste in the mouth of the co-worker and that may cause me problems in the long run. I also have to
One of the most common causes of work related conflict is lack of communication between co-workers. Good communication skills are essential in just about any workplace. My strategy would be an active listener; it is the most important communication skill you can acquire. By listening intently and not allow my mind to wonder off during a conversation with a co-worker or friend. I can ensure that I will retain the important information being discussed.
If the conversation was work related then I might need to take notes and ask pertinent questions about the subject matter, to let the co-worker know that I am listening and what they are saying is important. To make me a better listener, I have to identify the bad listening habits that has caused me to form negative feedback, because I did not have all the facts and allowing emotions to take over. When I am asked for feedback it would be negative, due to poor listening skills. I plan to work on becoming a better listener by stop talking; when I am talking when someone else is talking I am losing valuable information.
It’s bad when a person interrupt you in mid-stream of a conversation; I am certainly guilty of that. I plan to hold my questions until the end of the conversation. When giving a guideline for effective feedback, is to consider who you are giving the feedback too, what the situation that causes you to give feedback, and know how to give feedback. When I give feedback to anyone I have to consider the circumstances behind the feedback. What kind of feedback should be used, if I give positive feedback then that person would feel good about they are hearing, on the other hand, negative feedback may not be counterproductive. For example; I am giving negative feedback to a co-worker, I cannot assume the person is going to take the feedback the way I say it therefore leaving a bad taste in the mouth of the co-worker and that may cause me problems in the long run. I also have to