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Mabini General Hospital

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Mabini General Hospital
QUALITY ASSURANCE PROGRAM (QAP)

MABINI
GENERAL
HOSPITAL

JIGGER D.R. GILERA, M.D.
QUALITY ASSURANCE COMMITTEE
CHAIRMAN
2011

MISSION
The Mabini General Hospital organization and healthcare professional desire is to provide the highest quality of care with minimal risk to client.

VISION
The Mabini General Hospital aspires to become the nations most comprehensive Quality Assurance Service Provider.

INTRODUCTION
Mabini General Hospital is committed to providing consistent, exceptional health care that is responsive to the patient’s individual needs. As part of this on-going commitment, the hospital delivers health care that is safe, effective, patient-centered, timely, efficient, and equitable. We believe these six aims form the foundation for living our mission to improve the health and well-being of our patients.
To be Safe means providing care in a responsible manner in a secure environment
To be Effective means providing the very best care that integrates scientific knowledge with clinical expertise and patient values
To be Efficient means to avoid waste in the delivery of health care
To be Timely means reducing delays for those who give and receive health care
To be Equitable means to provide equal care to everyone regardless of gender, ethnicity, or economic status To be Patient-Centered means providing care that holds the patient above all else and is respectful of, and responsive to, individual patient preferences, needs, and values QUALITY ASSURANCE PROGRAM Quality assurance program is the process of ensuring that clients receive the agreed-upon level of care through the setting up of standards, monitoring practices, evaluating practice problems, and resolving practice problems. Dimensions/Characteristics: 1. Appropriate health services are available and accessible 2. Health care is effective, that is, desired outcomes for clients are obtained 3. Health service is equitable, that is, priority is given

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