Management 11th Edition
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-1
• Explain why managers are important to organizations • Tell who managers are and where they work
• Describe the functions, roles, and skills of managers • Describe the factors that are reshaping and redefining the manager’s job
• Explain the value of studying management
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-2
Why are Managers Important?
• Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times.
• Managerial skills and abilities are critical in getting things done.
• The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-3
Who Are Managers?
• Manager
– Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-4
Classifying Managers
• First‐line Managers ‐ Individuals who manage the work of non‐managerial employees.
• Middle Managers ‐ Individuals who manage the work of first‐line managers.
• Top Managers ‐ Individuals who are responsible for making organization‐wide decisions and establishing plans and goals that affect the entire organization.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-5
Exhibit 1‐1: Levels of Management
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-1
• Explain why managers are important to organizations • Tell who managers are and where they work
• Describe the functions, roles, and skills of managers • Describe the factors that are reshaping and redefining the manager’s job
• Explain the value of studying management
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-2
Why are Managers Important?
• Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times.
• Managerial skills and abilities are critical in getting things done.
• The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-3
Who Are Managers?
• Manager
– Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-4
Classifying Managers
• First‐line Managers ‐ Individuals who manage the work of non‐managerial employees.
• Middle Managers ‐ Individuals who manage the work of first‐line managers.
• Top Managers ‐ Individuals who are responsible for making organization‐wide decisions and establishing plans and goals that affect the entire organization.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
1-5
Exhibit 1‐1: Levels of Management
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice