.
All that I have learned during the internship and at the UiTM is to make me a successful hospitality manager. To become a successful hospitality manager is we need good management skills. Firstly, we must know what scope of work for each employee in the company. Second, a manager should have professional manner. Besides that, a manager needs to be smart to separate personal life with business matters. A manager also needs to respect his workers. If a manager is respecting his workers, then the workers will also respect their manager. In my opinion, cooperation between all workers is the most important learning experience during my internship. This is because through cooperation, it can produce the better work. The relationship with colleagues and managers should be good, so that the work will be done easily.
From my experience and observation of the hospitality industry, the change that we can make is by adding a grooming class. Grooming is very important because the hospitality industry have to deal with many people. This is will increase confidence