Managing People and Organisations
Outcome One
Georgia Garside
Question One
Suzy started the joy of chocolate with the main goal of surviving. Her consumer goals were to create gourmet chocolates to a very high standard, attention to detail and offering a unique product is a very important to Suzy as well as specialist chocolates for customer’s requirements.
Suzy worked to offer a unique product, novelty and high class chocolates for her customers. She soon built up a reputation for dependability through always delivering orders on time. These are her product goals.
Operational goals refer to running the organisation in such a way as to make the best use of management skills, technology and resources. They joy of Chocolates operational goals are; all staff supported in developing their skills, training for the production staff ensured a high level of expertise. Hafiz holds a personal development review every four months to give feedback; he also uses job rotation to build knowledge further. Encourage a positive culture of staff development, active team working.
Secondary goals are goals which an organisation does not regard as priorities. Suzy’s secondary goals are; offering products with local connections, enhanced with local produce. She limited the number of suppliers to develop a very close relationship as to not run the business with price as the key factor.
Suzy’s objective was to seek out fair trade suppliers. Her main policies where; health and safety, food production regulations and keeping waste as low as possible.
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Question Two
An Informal organisation is more social and relaxed; it is characteristically of a creative nature whereas formal is all about structure, rules and following orders. Informal is fun and outgoing, like a small working family, this can sometimes cause problems for authority figures. Formal working relationships have lots of boundaries.
Formal organisations are often places like the army, law firms etc. They
Georgia Garside
Question One
Suzy started the joy of chocolate with the main goal of surviving. Her consumer goals were to create gourmet chocolates to a very high standard, attention to detail and offering a unique product is a very important to Suzy as well as specialist chocolates for customer’s requirements.
Suzy worked to offer a unique product, novelty and high class chocolates for her customers. She soon built up a reputation for dependability through always delivering orders on time. These are her product goals.
Operational goals refer to running the organisation in such a way as to make the best use of management skills, technology and resources. They joy of Chocolates operational goals are; all staff supported in developing their skills, training for the production staff ensured a high level of expertise. Hafiz holds a personal development review every four months to give feedback; he also uses job rotation to build knowledge further. Encourage a positive culture of staff development, active team working.
Secondary goals are goals which an organisation does not regard as priorities. Suzy’s secondary goals are; offering products with local connections, enhanced with local produce. She limited the number of suppliers to develop a very close relationship as to not run the business with price as the key factor.
Suzy’s objective was to seek out fair trade suppliers. Her main policies where; health and safety, food production regulations and keeping waste as low as possible.
...
Question Two
An Informal organisation is more social and relaxed; it is characteristically of a creative nature whereas formal is all about structure, rules and following orders. Informal is fun and outgoing, like a small working family, this can sometimes cause problems for authority figures. Formal working relationships have lots of boundaries.
Formal organisations are often places like the army, law firms etc. They