Mental Mindset
Mental Model/ Mindsets Paper
OI/ 361
August 6, 2013
Mental Model/ Mindset Paper
Change is an everyday occurrence in life. Individuals are not always in agreement with change because of their mental models or mindsets. These terms describe the brain processes to make sense of what is happening in an individual's environment. This poses a challenge for organizations because some creative ideas may be the steppingstones for progress, success, or provide the competitive edge. AAA Transportation in Waukegan, Wisconsin; an interstate trucking company specializing in transporting wholesale produce in climate controlled trailers is facing reluctance in the proposed change in services offered by the new owner. As a human resources (HR) representative the task is to get two of their reluctant employees to join their team. This paper will cover mental model mindsets and the impacts, the four steps to change and their uses, the five forces of influence and affects, and finally, commonly used mental model mindsets that guide decision-making and influence.
The new owners want to add delivery of nonperishable products that includes canned foods, to their delivery routes because they believe that many of the routes do not require a full load on the trucks, and there is room to add nonperishable goods at a lower rate for customers. The two coworkers, Vernon, and Bud have difficulty accepting the changes. Vernon is the company driver's supervisor, and Bud works in the offices. Both employees have been with the company for more than 20 years, and the employees are influenced by them. Further, management wants to keep their employees and influence them to agree with the changes.
Changing mental models/mindsets
In this situation convincing Vernon and Bud to join in the organizations efforts seem difficult. Vernon's stance on the change is it not a good idea to expand out of their core business, and Bud thinks that AAA is not strong enough to compete with existing
OI/ 361
August 6, 2013
Mental Model/ Mindset Paper
Change is an everyday occurrence in life. Individuals are not always in agreement with change because of their mental models or mindsets. These terms describe the brain processes to make sense of what is happening in an individual's environment. This poses a challenge for organizations because some creative ideas may be the steppingstones for progress, success, or provide the competitive edge. AAA Transportation in Waukegan, Wisconsin; an interstate trucking company specializing in transporting wholesale produce in climate controlled trailers is facing reluctance in the proposed change in services offered by the new owner. As a human resources (HR) representative the task is to get two of their reluctant employees to join their team. This paper will cover mental model mindsets and the impacts, the four steps to change and their uses, the five forces of influence and affects, and finally, commonly used mental model mindsets that guide decision-making and influence.
The new owners want to add delivery of nonperishable products that includes canned foods, to their delivery routes because they believe that many of the routes do not require a full load on the trucks, and there is room to add nonperishable goods at a lower rate for customers. The two coworkers, Vernon, and Bud have difficulty accepting the changes. Vernon is the company driver's supervisor, and Bud works in the offices. Both employees have been with the company for more than 20 years, and the employees are influenced by them. Further, management wants to keep their employees and influence them to agree with the changes.
Changing mental models/mindsets
In this situation convincing Vernon and Bud to join in the organizations efforts seem difficult. Vernon's stance on the change is it not a good idea to expand out of their core business, and Bud thinks that AAA is not strong enough to compete with existing
References: Rowe, A. J. (2004). Creative intelligence: Discovering the innovative potential in ourselves and others. Upper Saddle River, NJ: Pearson Education. Wind, Y. J., Crook, C., & Gunther, R. (2005). The Power of Impossible Thinking: Transform the Business of Your Life and the Life of Your Business. Upper Saddle River, NJ: Pearson Education.