My Internship At UF Health Shands Hospital

An internship provides an opportunity to strengthen a person’s interpersonal and professional skills in a business environment. I completed my internship through UF Health Shands hospital over an 8 week period. I chose this as my place to internship because I was already employed by the hospital and I wanted to show my managerial skills for career advancement opportunities. Since I was already employed by the company, my sponsor gave me tasks outside of my current position. One of these tasks consisted of managing the various vendors responsible for our operating room integration, infant abduction system and audio/visual systems located throughout the hospital. This task was conducted through phone calls and coordinating repairs after hours. I also attended many meetings that my sponsor and supervisor went to throughout each week. I also started shadowing my sponsor on many of the customer service calls that he completed each day.
I had one negative experience that I turned into a positive during my internship and it was during one of my first meetings I attended with my sponsor. My sponsor and director were having a discussion and I interjected my opinion on the situation and they looked at me incredulously. They said I did not understand the issue and that I should
The first positive experience I had was when I was on a service call my sponsor could not get to that was pertaining to a patient being irate over a nurse not being able to hear the patient through the nurse call communication device. The patient was not the most polite person, but I was able to calm the situation by bringing a nurse into his room. Once the nurse arrived I reset the device and had the patient test his nurse call device. The device worked correctly and the patient thanked me and said he was just scared. I was happy I was able to handle that situation the way I did, it could have went much