Neuroticism In The Workplace

Agreeableness would describe someone who is trusting, tolerant, kind, warm, and sensitive. I have some of the best and loyal customers at Belk, but as sales associates we come across a few customers that can be rather difficult to serve at times. Although, it is difficult to tolerate their attitude we still have to conduct ourselves in a professional manner and be kind. Neuroticism is when a person is irritable, moody, and usually has a temper. There are a few co-workers that have a bad attitude and are always negative. The attitude comes from being unhappy with their job and wanting something better elsewhere.
There have been situations at work with managers not being fair to their employee, which makes it rather difficult to work around