(Walsh, 2005, p.30). Active listening could distinguish the existence of barrier communication when interactions with the patients. This is because, activelistening means listening without making judgement to listen the patients’opinions or complaints which give me chances to be in the patients’ perspective(Arnold, 2007,
(Walsh, 2005, p.30). Active listening could distinguish the existence of barrier communication when interactions with the patients. This is because, activelistening means listening without making judgement to listen the patients’opinions or complaints which give me chances to be in the patients’ perspective(Arnold, 2007,