Every individual should be supported and enabled to live in an environment which is free from prejudice and safe from abuse. My responsibilities under the duty of care are to do everything reasonable within the definition of my job as a support worker to make this happen.
“Duty of Care” means providing care and support for individuals within the law and also within the policies, procedures and agreed ways of working of . It is about avoiding abuse and injury to individuals, their friends and family and their property.
A negligent act could be unintentional but careless or intentional that results in abuse or injury. A negligent act is breaching the duty of care. If an individual has evidence that you have been negligent, you are likely to be disciplined. You could lose your job and you could have legal action taken against you. 1.1
In my role I have a duty of care to raise any concerns I may have about any aspect of your work. These can range from inadequate working conditions, poor equipment, poor practice by other staff; to raising concerns about potential abuse cases and situations of neglect.
It is my duty of care to safeguard individuals from harm. All employees should report any concerns of abuse they have. These might include evidence or suspicions of bad practice by colleagues and managers, or abuse by another individual, another worker or an individual’s family or friends.
If I do not work in this way and adhere to policies and procedures, I could be considered negligent or incompetent. 1.2
In situations where there is a conflict of interest or a dilemma between an individual’s rights and your duty of care, For example if a service user has come to the service and is not engaging with staff and spending the vast majority of time in their room it is up to myself to encourage the service user to come out of their room and spend time in more communal areas with myself other staff and service users however I would need to be careful not