On
222 P. Tuazon Blvd, Lungsod Quezon 1109
Training Period: April 07- May 20, 2014
In Partial Fulfillment for the Requirement of the Course
PRACTICUM 1
For the degree
Bachelor of Science in Travel Management
OUR LADY OF FATIMA UNIVERSITY
College of Hospitality and Institutional Management
Km, 23 Sumulong Highway, Brgy. Sta. Cruz, Antipolo City
Submitted To:
Mrs.Judiren Torres
TM Practicum Coordinator
Submitted By:
Jenina L. Lopez
BSTM AY 2014-2015
ACKNOWLEDGEMENT
I would like to thank the following. First of all, to Almighty God for the inspiration, guidance strength he provide to me everyday. Second to my parents for their support intellectually and financially. Third to the manager of Fernandina 88 Suites Hotel Mr.Joselito Alvarado and lastly to my Food Attendant Sir Ralph Araneta and Sir Jonas Robles for their teaching us, and to improve our skills in everyday Thank you very much to all of you!
J. L. L.
TABLE OF CONTENTS
Title Page
Acknowledgement
INTRODUCTION
History
Name and Location (address, location map)
Company’s mission, vision, philosophy
Type of ownership/management (Name of the owner)
Organizational chart
Facilities, number of rooms, function rooms
Outstanding characteristics of the establishment
DISCUSSION OF FINDINGS/RECOMMENDATION
A. ORGANIZATIONAL CHART
B. OPERATION SYSTEMS & PROCEDURES
C. FACILITIES AND EQUIPMENT
D. MANPOWER SCHEDULING, WORK METHOD
E. WORK ATMOSPHERE
F. USE OF MATERIAL RESOURCES
G. SANITATION PROCEDURES & PRACTICES
STRENGHTS
WEAKNESSES
RECOMMENDATIONS
CONLUSION
APPENDICES
Appendix A: Bibliography
Appendix B: Weekly and Monthly Report
Appendix C: Sample Forms, Charts
Appendix D: Pictures of Facilities/Establishments
Appendix E: Pictures in Action/During Training
Appendix F: Photocopy of Timesheet/Timecard
Appendix G: Photocopy of Certificate of Completion
STRENGHT As an intern i