The authors of They Say I Say do not think that the use of social media has made writer more adept to reach audiences nor do they believe that the use of technology makes it challenging to sustain a big idea, as this was happening long before the Internet was involved in writing.
The authors say that as they see it, "online technologies only recycle any difficulties writers had reaching audiences; if any writer has trouble reaching audiences in one medium, he or she will have it in another." (Gerald Graff and Cathy Birkenstein. 2006, 170-171) After explaining several different view points on the topic of technology and its effects, Graff and Birkenstein then ask the reader for their opinion. It then becomes apparent as to why the chapter was so objective and did not support any one side too heavily. The authors wish for us to form our own opinion on the effects of technology. They wish for us to answer questions like, does technology make it easier to join conversations, do they help or hurt writing, in order to guide our response and formulate our
opinion.