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Organizational Behaviour

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Organizational Behaviour
FACULTY OF ADMINISTRATIVE SCIENCE & POLICY STUDIES ORGANIZATIONAL BEHAVIOR ADM 501 SEMESTER JAN-APRIL 2011

TUTORIAL QUESTIONS INSTRUCTIONS: PREPARE THE ANSWERS TO THE QUESTIONS IN THE TUTORIAL DISCUSSION. TOPIC 1: AN INTRODUCTION TO OB a) The workforce diversity is one of the emerging trends/challenges in organizational behavior. Describe how the workforce is diversified and briefly identify two consequences of these diversities for organizations. b) Telecommuting has been identified as an important trend in organizational behavior. Discuss three organizational behavior topics that are influenced by telecommuting. c) Describe why managers require knowledge of OB. d) Explain how the three levels of analysis of OB are related? e) Define globalization and explain how globalization could influence the organizational behavior. *Note: These questions are meant to be discussed in the class only. No presentation for these questions in the classroom.

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TOPIC 2: INDIVIDUAL BEHAVIORS, VALUES & PERSONALITY Question 1 An insurance company has high levels of absenteeism among the office staff. The head of office administration argues that employees are misusing the company s sick leave benefits. However, some of the mostly female staff members have explained that family responsibilities interfere with work. Using the MARS model, as well as your knowledge of absenteeism behavior, discuss some of the possible reasons for absenteeism here and how it might be reduced. Question 2 Most large organizations spend a lot of money identifying the key competencies for superior work performance. What are the potential benefits and pitfalls associated with identifying competencies? Are there alternatives to selecting employees rather than by identifying their competencies? Question 3 Personality characteristics can be very important on the job (Greenberg, 2010). With this in mind, define personality and explain the roles of personality in the workplace.

TOPIC 3: PERCEPTION &

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