Organizational Communications Concepts Proposal
Organizational Communications Concepts Proposal
Holly Rae Landis
COM 425
Instructor Michael Gavino
March 11, 2014
Thesis Statement
I am very excited to present this proposal to you and I have done my best to make this structure both fun and rewarding. In this world of non-stop technological advances, organizations are learning to become more focused on how they can compete more effectively and efficiently. This proposal will give you the tools to do just that by being better communicators. Through a series of skills, and communication concepts, businesses are learning to be more personally and practically involved with its people. By building a better more effective and efficient communication regiment, people feel more important and more appreciated and therefore, businesses benefit. I am recommending the following five communication concepts for this organization from my observations, interviews and feedback from every level of personnel.
Active Listening Active listening is the art of not only hearing what other people say, but having the ability to read peoples body language as well. All employees will participate in an active listening workshop paid for by the company. This will be a paid, mandatory training however I am committed to this event being epic. We often create barriers to progress by having an agenda that is not in alignment with the people that we are servicing or doing business with. By learning to be an active listener, not only will you be able to get to the needs of the customers, you will be able to do it much more quickly and efficiently.
Co-Orientation
In organizational communication, co-orientation could be considered to be the other end of active listening as they go together hand in hand. In short, it means matching an appropriate response to the message you are receiving. Basically, you show others that you heard what they said when you respond appropriately to them
Holly Rae Landis
COM 425
Instructor Michael Gavino
March 11, 2014
Thesis Statement
I am very excited to present this proposal to you and I have done my best to make this structure both fun and rewarding. In this world of non-stop technological advances, organizations are learning to become more focused on how they can compete more effectively and efficiently. This proposal will give you the tools to do just that by being better communicators. Through a series of skills, and communication concepts, businesses are learning to be more personally and practically involved with its people. By building a better more effective and efficient communication regiment, people feel more important and more appreciated and therefore, businesses benefit. I am recommending the following five communication concepts for this organization from my observations, interviews and feedback from every level of personnel.
Active Listening Active listening is the art of not only hearing what other people say, but having the ability to read peoples body language as well. All employees will participate in an active listening workshop paid for by the company. This will be a paid, mandatory training however I am committed to this event being epic. We often create barriers to progress by having an agenda that is not in alignment with the people that we are servicing or doing business with. By learning to be an active listener, not only will you be able to get to the needs of the customers, you will be able to do it much more quickly and efficiently.
Co-Orientation
In organizational communication, co-orientation could be considered to be the other end of active listening as they go together hand in hand. In short, it means matching an appropriate response to the message you are receiving. Basically, you show others that you heard what they said when you respond appropriately to them
References: Dolly Parton, 1982, from the film The Best Little Whorehouse in Texas Kenneth W.Thomas and Ralph H. Kilmann introduced their Thomas–Kilmann Conflict Mode Instrument (Tuxedo NY: Xicom), 1974 Kreps, G. (2011). Communication in organizations. San Diego, CA: Bridgepoint Education, Inc. Will Schutz, PhD., 1958, http://thehumanelement.com/index.php/will-schutz