2. Conducting surveys to both employees and clients of the company. * There must be surveys to conduct in order to gather information from the people who are connected in the company and to have specific cases that would give probability to the proposed actions to solve the problem.
3. Using print and online resources as added materials to the research. * Along with the interviews and surveys, print and online resources should also take into account to identify the company based on historical cases that print and online sources could provide. Print source will be used as historical data while online sources are used for contemporary and future data of the company.
Step 2A: Surveys
Employees
1. As employees, are you being paid by the company with the right benefits that the company has imposed? * This is asked in order to determine the compensation of the employee that can be the cause of employees’ work distraction.
2. Is there any process of account review in the company? * This is asked to identify the strengths and weaknesses of the company when it comes to the accounts of the employees and management itself.
3. Is Roanoke Branch the same with other branches when it comes to mode of payments? * This is asked to compare and contrast the situation of Roanoke Branch to other branches of Phoenix Advertising.
Clients
1. Are you satisfied with the work of the company that was given to you? * This is asked to determine the stand of the client when it comes to the quality of the company’s work.
2. Do you know anything about the current situation of the company? If yes, kindly state the situation in brief. * This is asked to know if