Preview

Patient Satisfaction Survey Paper

Satisfactory Essays
Open Document
Open Document
84 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Patient Satisfaction Survey Paper
During this phase, the committee started looking at the old pattern on getting patients satisfaction, saw that staffs were not motivated, some staff were not sure what the patient satisfaction survey was located in their unit, some leaders did not encourage the use of survey as a mean for patient satisfaction. The committee also realized that the hospital goal patient communication system though standardized was not implemented effectively in all units. There was very few educational programs for nurses on communication, and hourly rounding.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Promote Patient Engagement Case Study
    • 467 Words
    • 2 Pages

    Promote Patient Engagement Case Study

    "Understanding a patients individual needs and perception of health issues is fundamental to implementing a treatment plan with successful outcomes".(p.144) Communication is a very important aspect through the nurse and patient. It 's…

    • 467 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Accreditation Audit Task 1
    • 479 Words
    • 3 Pages

    Accreditation Audit Task 1

    Nightingale Community Hospital (NCH) recently implemented processes to meet standards put forth by the Joint Commission to meet and exceed in five primary focus areas. (The Joint Commission.org) The primary focus area that NCH will highlight and potentiate will be in the area of communication. NCH is committed to the core values of safety, accountability, teamwork, and community. These core values cannot be met without clear and effective communication. NCH is anticipating an accreditation audit from The Joint Commission within the next thirteen months and we want to be prepared to excel. NCH wants to demonstrate to The Joint Commission that we provide and participate in very efficient communication with and about our patients and their healthcare from admission to discharge and everywhere in between. We need to support our commitment to our own core values by setting forth a corrective action plan based on The Joint Commission’s last audit findings and demonstrate not only a willingness to change, but the ability to improve on and maximize the importance of the primary focus area of communication. The Joint Commision Standards involved in the primary focus area of communication are UP.01.01.01 – Conduct a pre-procedure verification, UP.01.02.01 – Mark the procedure site, and UP.01.03.01- A time – out is performed before the procedure. To do this, a corrective action plan including four areas of focus has been established. The four focus areas of the corrective action plan are as follows: 1. Action Steps, 2. Accountable Parties, 3. Timeframe, and 4. Measurement.…

    • 479 Words
    • 3 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Hi Tracey: The Importance Of Communication And Education
    • 59 Words
    • 1 Page

    Hi Tracey: The Importance Of Communication And Education

    Undoubtedly, communication and education are vital components for bringing about positive changes in any area; hence, will promote patient care and outcomes. Additionally, these factors also promote an atmosphere of teamwork, that allows staff to be supportive of each other. Moreover, when staff is able to effectively communicate and collaboratively work together, it facilitates quality patient care.…

    • 59 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Good Essays

    Qlt1 Task 1
    • 630 Words
    • 3 Pages

    Qlt1 Task 1

    We have quality improvement aspect followed by audit to deliver better care and improve a current practice. As a result of the process I have come across the fact that most of the patients who have admitted into our unit were happy the way they received care during their hospitalization. It also brings attention to that positive and effective communication delivers better understanding to the patients about their care and options for their choice of care.…

    • 630 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Hcs 325 Effective Communication Research Paper
    • 838 Words
    • 4 Pages

    Hcs 325 Effective Communication Research Paper

    Effective communication is key to promoting knowledge within any healthcare organization. Not only is staff affected by poor communication, but patients as well; who depend on that communication between staff to receive the best quality of care. Poor communication opens the door for errors which could lead to a disaster when it comes to patient care. Since there is so much room for mistake, it is important to understand the proper techniques for sharing information and how we can use those to make communication more effective.…

    • 838 Words
    • 4 Pages
    Better Essays
    Read More
  • Powerful Essays

    Consultant Report
    • 1469 Words
    • 6 Pages

    Consultant Report

    Opinions of the staff should be valued, therefore healthcare providers should also play an active role in the decision making process. This can be accomplished by establishing a Unit Practice Council which would facilitate communication between staff and management. Monthly meetings should be held to address and resolve issues in a timely manner. Since patient care involves collaboration of healthcare providers, I recommend that mandatory teambuilding workshops be offered for all personnel to encourage effective communication between the various disciplines. Mandatory interdisciplinary rounds should also be implemented on the unit to enhance the interpersonal relationship between providers and nurses. Continuous feedback should be provided to identify and address areas of weakness prior to performance…

    • 1469 Words
    • 6 Pages
    Powerful Essays
    Read More
  • Good Essays

    Communication In The Workplace Communication Analysis
    • 397 Words
    • 2 Pages

    Communication In The Workplace Communication Analysis

    From the researches and studies, an attempt for an effective strategic plan towards achieving the best quality of communication in the workplace is discussed as follows. Communication strategies are designed so that it helps the workplace achieves its overall organizational objectives such as the healthcare settings with its core business of providing quality health care. Studies of implementing a communication strategy to the healthcare setting revealed that time was spared in treatments time, and nurse satisfaction was also increased when this communication strategy was implemented (Dingley, C., Daugherty, K., Derieng, MK., Rersing, R., 2008) Above all, the nurse leader herself should be able to be well aware that within the workplace, there…

    • 397 Words
    • 2 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Provider Survey Reflection Paper
    • 50 Words
    • 1 Page

    Provider Survey Reflection Paper

    I assisted in monitoring the Emergency Room Collaborative Provider Survey, an on-line survey created in Survey Monkey. The Provider Survey enabled health plans to evaluate the effectiveness of the health education campaign. I was responsible for survey updates, downloading survey results, analyzing them and creating reports utilizing Word and Excel.…

    • 50 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Bedside Meeting Reflection
    • 262 Words
    • 2 Pages

    Bedside Meeting Reflection

    Providing bedside report to the oncoming nurse after the implementation process is still going strong. The practice of giving report in a conference room has been totally eliminated. Verbal discussion at the nurse’s station or in patient hallway, at the door, or before entering the room is no longer being done. The old way of giving report away from the bedside…

    • 262 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    Patient Interview Paper
    • 1714 Words
    • 7 Pages

    Patient Interview Paper

    Across the healthcare system there are universal themes that can be applied to several fields of medicine, such as ambition to make a difference, maintaining effective communication, and overcoming obstacles that one encounters throughout his/her career. Six University of West Florida students procured six individual healthcare providers and performed semi-structured interviews with the professionals in order to gain insight into the patient-provider relationship. Five of us interviewed providers in the field of nursing, while one us interviewed a provider in the field of pharmacology. Within the domain of Nursing, our professionals included: a lead RN in the field of cardiovascular/thoracic surgery, a RN that works in the oncology department, a trauma RN who works in the emergency room, a RN who specializes in labor and delivery, a RN midwife, and a pharmacist. While both the midwife and pharmacist practice privately, all the RNs interviewed practice in a hospital setting. In the interest of length, the authors of this paper concluded that there were three characteristics most important to those interviewed: Why they chose their career, communication as a healthcare provider, and obstacles faced. In conclusion of these…

    • 1714 Words
    • 7 Pages
    Better Essays
    Read More
  • Good Essays

    Nursing Shortage In Nursing
    • 1309 Words
    • 6 Pages

    Nursing Shortage In Nursing

    Data collection is critical based on the fact that if data is improperly collected, the findings based on that data are worthless (CCN, 2015). Data collection must be consistent, reliable and unbiased. The data collection procedure in this research design started with a structured questionnaire, developed by researchers, based on literature review to assess nurse’s stress factors, workload, satisfaction, and patient care. The sections of the questionnaire were furthered separated into sections, based on demographic data, job satisfaction, and workload. Then a self-developed scale to measure the variables of the study were completed and focused on patient outcomes and quality of patient care. Initial contact with the participants of the study was made with Chief Nursing Officer. Confidentiality was the upmost concern for the study, as confidentiality was promised throughout the study. Secondary data was also used and assessed to view the statistics on the nursing shortage and the increasing nurse workload. The secondary part of the research study also collected from recorded and published data on the specified topics of concern. In addition, a pilot study was carried out by nursing officers of the hospital. Reliability of data collection was a critical concern of the researchers in this study and for this reason, content validity of instruments were used and based on a comprehensive study and…

    • 1309 Words
    • 6 Pages
    Good Essays
    Read More
  • Better Essays

    Patient Satisfaction Paper
    • 2128 Words
    • 9 Pages

    Patient Satisfaction Paper

    Patient satisfaction is critically important to the health care industry today due to the competitive nature of the field. Patients have many choices when it comes to seeking medical attention, and hospitals are dependent on return business to stay operational. Hospitals have traditionally utilized the semi-private room model in order to increase profitability. A semi-private room is a room shared by two patients. Each patient is given their own bed, but they usually share a single bathroom. Unfortunately the financial practice of using semi-private rooms comes at the expense of patient satisfaction. Research has shown that private rooms increase patient satisfaction, because of the decreased likelihood of nosocomial infection, a quieter…

    • 2128 Words
    • 9 Pages
    Better Essays
    Read More
  • Good Essays

    Bedside Report In Nursing
    • 544 Words
    • 3 Pages

    Bedside Report In Nursing

    Nurses only understand the skills they were taught on their first time working as a nurse and develop their skill as they gain experience. The new method of bedside reports included in a nurse’s work caused them to adapt into a new skill. In the bedside shift change reports, some nurses preferred the new method, while other preferred their previous functions in the hospital (Johnson & Cowin, 2012, p. 123). The implications for nursing management explained that “formal training in communication may be advantageous when introducing changes to clinical handover” (Johnson & Cowin, 2012, p. 127). Based on the nurses, they believed that the tools on communications was beneficial (Johnson & Cowin, 2012, p. 127). The findings involved affect a nurse’s way of thinking, since they are not used to the new skill of bedside reports. Because of the new method, nurses can fall back to their old habit and not convert to the new method quickly. The impact of the findings causes disagreements for nurses that believe hospitals should stick to traditional ways of handling information about their patients. However, the new method helps expand the nurses thinking to constantly update every patient’s information on their health issue. Despite the differences with bedside handover, the communication skills of bedside report allow the nurses to…

    • 544 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    Quality Improvement Plan
    • 373 Words
    • 2 Pages

    Quality Improvement Plan

    Furthermore, it is agreed that a patient satisfaction questionnaire is considered to be a significant quality improvement tool; therefore, detailed description of the different questionnaires that have been used to assess patient satisfaction surveys will be discussed extensively in a separate study. Finally, this review of various elements of patient satisfaction ranging from its measurement, predictors for improving overall patient satisfaction and impact of collecting patient information to build up strategic quality improvement plans and initiatives has shed light on the magnitude of the subject. It thus provides the opportunity for organization managers and policy makers to yield a better understanding of patient views and perceptions, and the extent of their involvement in improving the quality of care and services (Al-Abri, & Al-Balushi, 2014). Furthermore, mangers implement effective change by unfreezing old behaviors, introducing new ones, and re-freezing them for better…

    • 373 Words
    • 2 Pages
    Good Essays
    Read More
  • Better Essays

    5 Page Research Paper
    • 1124 Words
    • 3 Pages

    5 Page Research Paper

    Patients have the ability to leave their providers if they are not happy with them or they can voice their opinions in an attempt to change the care. A strategy for patient satisfaction is through a variety of surveys. The surveys are provided so that patients can rate them and voice any concerns about the care of the clinic. It shows patients that the healthcare facility actually cares. Surveys can be done at the healthcare facility, through email or letter, or even through the phone. The data is then gathered and observed and the…

    • 1124 Words
    • 3 Pages
    Better Essays
    Read More

Related Topics