There are five types of individual behaviors that enable organization to interact with their environment; acquire share; and use knowledge to the best advantage and meet the needs of various stakeholder. The below diagrams highlights the five type of individual behavior; task performance, organizational citizenship, counterproductive work behaviors, joining and staying with the organization, and work attendance.
The Randstad’s employees will be having an organizational citizenship Behavior since pairing up the employees will lead to sharing of knowledge and experience which will lead an organization to reach its goal effectively.
Companies could not effectively compete, transform resources, or serve the needs of their stakeholders if employees performed only their formal job duties. Employees also need to engage in organizational citizenship behaviors (OCBs) —various forms of cooperation and helpfulness to others that support the organization’s social and psychological context. In other words, companies require contextual performance (i.e., OCBs) along with task performance.
Organizational citizenship behaviors take many forms. Some are directed toward individuals, such as assisting co-workers with their work problems, adjusting your work schedule to accommodate co-workers, showing genuine courtesy toward coworkers, and sharing your work resources (supplies, technology, staff) with co-workers.
Q.2 A:
In my opinion the idea of pairing up the individuals is beneficial to the employees as well as to he organization.
The employees will have a chance of learning from each others skills ,abilities and knowledge. It will also help them to polish there weak areas with the help of another employee. The Older people are more experienced there mental abilities are better than the younger employees whereas younger employees have much more physical abilities , the pairing will help them to coordinate and distribute their work according to there