2.1- Work with an individual and others to find out the individual’s history, preferences, wishes and needs
I should refer to any previous files held with regards to that person
Social workers/agencies/person involved in placing the individual into our care should provide as much background info as possible, (psychical, mental, social and emotional health, medical history, behavioural history, personal interests so forth)- myself and the rest of my staff team should familiarise themselves with these files.
A new client will undergo assessment, assessing the client’s wishes, preferences and needs. This assessment should be completed within 6 weeks of coming into our care. It allows us to truly acknowledge the clients care needs and wishes, providing us with the grounds to formulate and implement an effective care plan that shows a true reflection of the client’s needs, character and preferences.
Individuals in our care will be given chances to engage in regular discussions about their care and how we are promoting their care towards their own wishes and preferences. Comments will be required from the individual to evidence they are given several opportunities to have their input when discussing their care and care strategies.
If a care plan doesn’t reflect a true individual’s wishes and needs and does not promote person centred care then I have the responsibility of reporting this to my line manager, in order for it to be altered to a more effective person centred document.
2.2- Demonstrate ways to put person-centred values into practice in a complex or sensitive case
Complex cases vary depending upon the client and their individual circumstances, values and beliefs. For instance a client’s care needs may be that they require support in personal care, however the client wishes for this support is to be as minimal as possible to maintain some dignity and self independence. Here our service needs to assess how we