4
Individual Differences: Personality, Skills, and Abilities
Chapter Outline
Personality: Its Basic Nature Major Work-Related Aspects of Personality: The “Big Five,” Positive versus Negative Affectivity, and Core Self-Evaluations Additional Work-Related Aspects of Personality Abilities and Skills: Having What It Takes to Succeed
Special Sections
How to Do It Increasing Self-Efficacy Among Employees OB In a Diverse World Achievement Motivation and Economic Growth Around the World OB Making Sense Out of Common Sense Is Job Performance Linked to Cognitive Intelligence?
Learning Objectives
After reading this chapter, you should be able to:
1. 2. 3. 4. 5. 6. Define personality and describe its role in the study of organizational behavior. Identify the Big Five dimensions of personality and elements of core self-evaluations and describe how they are related to key aspects of organizational behavior. Distinguish between positive and negative affectivity and describe its effects on organizational behavior. Describe achievement motivation and distinguish among learning, performance, and avoidance goal orientations. Describe Machiavellianism and the difference between morning and evening persons and their role in work-related behavior. Differentiate among cognitive intelligence, emotional intelligence, and practical intelligence and explain their influences on behavior in organizations.
Preview Case
Charles Schwab Brings Back Charles Schwab
In the early 2000s, even the savviest of Wall Street investors was in for a rough ride. The easy-to-come-by gains of the previous decade were only a memory, and the brokerage firm Charles Schwab was feeling the pinch. Between 2000 and 2002 assets plummeted from almost $700 million to only $100 million. Something had to give, and what would give way, the firm’s board of directors decided, was the job of CEO David Pottruck. After five years in office, he was asked to step down, paving the way for the return