Human Resource Information Systems can be defined as a database that designed for keeping and recording the essential employees or personnel data in the organization and it can be modified accordingly to the needs of the organization and able to fit in to the organization accordingly to what industries. The purpose of HRIS is not only to keep the information for the personnel but also as a tool to manage the employees within the organization in such efficient ways. As a client of HRIS product, the organization should know what their needs before they begin to use the product from the HRIS vendors to fits their needs. On the other hand, a vendor that supplying the product to HRIS clients should build the product that may fulfill their clients’ needs as could and possibly to fulfill more than 75% of the client’s satisfaction in order to achieve the standard of good application or HRIS product.
Based on the information of the case of Benefast Partner’s, it shows that that company strategy is not efficient enough to handle the continuous need for change. The evaluation on Benefast Strategy could be listed as follow:
i. Poor Gap Analysis
Gap analysis is the culmination of a need analysis, where it is a process of documenting and comparing the current state of the HRIS with the desired future state based on needs that are not being met with the current system or on the other words, gap analysis brings the two previous activities together and provides a communication tool by which to see where the current system falls short for meeting future needs. Benefast Partner unable to analyse what are the important needs of their client that not being met with the existing system. If they are able to conduct effective gap analysis, they may found out what is their product able to meet their clients’ needs and is there any significant gaps in their ability to meet clients’ current need and so on. Benefast Partners’