Points Reception Outpatients Case Study

Points reception outpatients (TPPRJ) is the place where the officers first met with patients to provide health services. These services are considered essential because the patient received the first impression to these services, however found the problem that the officers felt uncomfortable with a work desk in TPPRJ, since the upper side of the reception desk clerk outpatient too high. Officers feel tired, and labor officials are not optimal, so that the services provided to patients inhibited. If the patient has a short body posture, working position seated officer, then the officer is difficult to communicate and provide information to the patient because of the distance between patients with the clerk too far. So that needs to be analyzed