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Case study report of

SUPER TV COMPANY

BY W.D.E.Sandaruwan

PQHRM – 31/75

www.ipmlk.org

The case in brief-

This is a case occurred in Super TV Company which is engaging in producing TV receivers. Ms. Milani is the head of TV assemble and producing department and she is the one who is having this problem. The manager Mr. Leelarathne and Mr. Ariyaseena is the responsible for this case that is because of poor leader ship skills is provided to the followers.

The top management had decided to produce neo design to the market and much research had been conducted on it and decided to start the new item after installing new equipment ordered. But still necessary party had not been informed or even not been given a proper training on it. After getting to know it Ms. Milani frustrated and so angry of her top management and this case this is not the first time such case occurred in this company.

1. What are the issues in this case?

• Poor leadership skills and knowledge,

• Big communication gap between top and down level management,

• Poor attention on motivate people,

• Working without clear idea about the vision,

• No proper system to identify training needs.

2. What is the most important issue in my view?

According to my view the major problem the company having is Big communication gap between top and down level management that had been provided by Mr. Leelarathne and Mr. Ariyaseena and because of that they hadn’t kept their followers informed when it is necessary. Therefore the planned new item couldn’t produces as the top managers and the department head accepted and the head of the department Ms. Milani was so angry and frustrated about their management. Let’s have a deep view on this matter.

The vision of the company is made by top level managers, and there after it should go up to

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