1. Body language – Using your body and hands to express yourself. 2. Verbal and non-verbal – Verbal communication is when you make speech with another person and non-verbal can be done by body language and/or sign language. 3. Listening – Pay interest to someone or something in order to hear them. 4. Seeking clarifications – Looking for something clearer or easier to understand by giving more details or a simpler explanation. 5. Responsiveness – Being responsive is when you make a positive and quick reaction to something or someone. 6. Eye contact – Looking at the person, or people, talking to show you’re participating and paying attention to the conservation.
• Employers must be clean and tidy all time because it wouldn’t be a pleasant to be around dirty and unhygienic people.
Body Language
Our body language is the term given to the messages we pass on by our gestures, facial expressions, posture and our body positions.
• Gestures is used to communicate who is a distance away, gestures usually reveal our feelings , it is very easy for someone else to relies that we are nervous for example touching out hair or smoothing down your clothes. Every single thing we do gives someone an idea of what we are thinking for example, shrugging your shoulders which is inappropriate basically giving a impression that we don’t care. Another example when a student is being spoken to they look around gives us a message that they don’t care. Also if a customer in your business is tapping a foot or drumming their figures is a sign that they are getting impatient. Our body position tells others about you,
• Facial expressions gives away your