Promote communication in health, social care or children’s young people’s settings
SHC 31 Promote communication in health, social care or children’s young people’s settings
1.1 Identify the different reasons people communicate:
There are different reasons people communicate:
To share ideas and information: the communication is important to give and receive information and instructions, to understand and be understood, to share opinions, knowledge. For example when a child has a special diet the parents inform the nursery and passes the information to the staff that is in charge of the child.
To express needs: Communication is important to express needs as it is a way for People to express their wish, needs and preferences, to ensure that they are met. For example: at lunchtime some children want to eat more, these children express their need through body language or asking for more food.
To ask questions: Communication is a way to gain information and knowledge through questions. The importance of this is that by asking question we can assure that the information or instruction given to us are understood. For example: when a parent requests information about activities or events that take place in the nursery or request information about the child as happened during the day.
To express feelings: Through communication we can express ourselves by expressing our feeling. The importance in this is expressing our emotions about one another or someone’s action will allow us to build relationships. For example, children can express their feelings when they cry. Children in this situation may be saying that they are not well and are having pain. I as a practitioner work constantly with the child to learn to know and realize that is what the child wants me to express.
To build relationships: people communicate in order to establish and maintain relationships with others. For example as a practitioner I need to have daily communication with the children, I learned to know them and understand their needs or feelings. This leads to
1.1 Identify the different reasons people communicate:
There are different reasons people communicate:
To share ideas and information: the communication is important to give and receive information and instructions, to understand and be understood, to share opinions, knowledge. For example when a child has a special diet the parents inform the nursery and passes the information to the staff that is in charge of the child.
To express needs: Communication is important to express needs as it is a way for People to express their wish, needs and preferences, to ensure that they are met. For example: at lunchtime some children want to eat more, these children express their need through body language or asking for more food.
To ask questions: Communication is a way to gain information and knowledge through questions. The importance of this is that by asking question we can assure that the information or instruction given to us are understood. For example: when a parent requests information about activities or events that take place in the nursery or request information about the child as happened during the day.
To express feelings: Through communication we can express ourselves by expressing our feeling. The importance in this is expressing our emotions about one another or someone’s action will allow us to build relationships. For example, children can express their feelings when they cry. Children in this situation may be saying that they are not well and are having pain. I as a practitioner work constantly with the child to learn to know and realize that is what the child wants me to express.
To build relationships: people communicate in order to establish and maintain relationships with others. For example as a practitioner I need to have daily communication with the children, I learned to know them and understand their needs or feelings. This leads to