Proposal on the Impact of Performance Appraisal on Employees Productivities

THE EFFECTS OF PERFORMANCE APPRAISAL SYSTEM ON CIVIL SERVANTS JOB PERFOMANCE AND MOTIVATION IN KENYA: A CASE STUDY OF MINISTRY OF STATE FOR PUBLIC SERVICE G. O. Lillian, P. Mathooko, N. Sitati Jomo Kenyatta University of Agriculture and Technology Abstract.
Performance Appraisal System (PAS) which can be defined as the process of determining and communicating to an employee how he or she is performing on the job. The system (PAS) began to be practiced in the world mainly in the 1940s and through this system, merit rating was used for the first time around the Second World War as a method of justifying an employee’s wages. The process was based on material outcomes where higher output was rewarded with higher pay. Since then, PAS has spread to many parts of the world where is being practiced like in Singapore. In Kenya, PAS within the Civil Service was introduced around 2006 and has over the years become a popular staff management system driven via the popular government performance contracting initiative. The system is being embraced in the Kenyan public service for tracking employees’ performance in service delivery. PAS has signaled possibility for improved performance in civil service productivity and employee motivation. Despite the impressive performance and staff motivation signals elicited by PAS in civil service, no detailed description of the situation has been done. This study then sought to assess the effect of PAS in job performance and employee motivation in the Ministry of State for Public Service. The project sampled staff randomly from also randomly selected departments who were interviewed using pre-tested questionnaires and through focused group discussions. Data was analyzed using appropriate statistical applications in SPSS. The researcher concluded that employees at the MSPS are usually involved in the setting of performance targets. They are also substantially appraised against the targets set at the beginning of the appraisal period. The

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