Psychology
Distinguish between operant conditioning, observational learning, and social learning. How are these different kinds of learning utilized in the work place? Give specific examples for each one. o Operant Conditioning: conditioning in which an operant response is brought under stimulus control by virtue of presenting reinforcement contingent upon the occurrence of the operant response
• o Observational Learning: is learning that occurs through observing the behavior of others
• o Social Learning: is learning that takes place at a wider scale than individual or group learning, up to a societal scale, through social interaction between peers.
• • Classical conditioning involves pairing a previously neutral stimulus with an unconditioned stimulus. o Similar to a whistle for dinner or to get off work. It’s something that’s always there but may have an alternative effect on you. This could hurt your reputation at work by getting to comfortable and set in your ways, as when changes are made you may buck up to those changes.
• Operant conditioning focuses on using either reinforcement or punishment to increase or decrease a behavior. o You are scheduled to present the results of your work on creating a new software program for your company. What memory techniques will you use in order to be free of too much dependence on notes and PowerPoint slides? Be specific as to how you will relate the technique to the content of the presentation.
• By remembering key aspects the program, the information will come naturally since you are the one that created it.
• Using Flash cards and repetition techniques to remember your speech. Preferably reading aloud.
• Use association, such as an image to help you remember that key aspect that you want to discuss.
Name and describe the three qualities of emotional intelligence according to Goleman. If you were interviewing applicants for a position in your company and wanted to know whether they had emotional intelligence,
• o Observational Learning: is learning that occurs through observing the behavior of others
• o Social Learning: is learning that takes place at a wider scale than individual or group learning, up to a societal scale, through social interaction between peers.
• • Classical conditioning involves pairing a previously neutral stimulus with an unconditioned stimulus. o Similar to a whistle for dinner or to get off work. It’s something that’s always there but may have an alternative effect on you. This could hurt your reputation at work by getting to comfortable and set in your ways, as when changes are made you may buck up to those changes.
• Operant conditioning focuses on using either reinforcement or punishment to increase or decrease a behavior. o You are scheduled to present the results of your work on creating a new software program for your company. What memory techniques will you use in order to be free of too much dependence on notes and PowerPoint slides? Be specific as to how you will relate the technique to the content of the presentation.
• By remembering key aspects the program, the information will come naturally since you are the one that created it.
• Using Flash cards and repetition techniques to remember your speech. Preferably reading aloud.
• Use association, such as an image to help you remember that key aspect that you want to discuss.
Name and describe the three qualities of emotional intelligence according to Goleman. If you were interviewing applicants for a position in your company and wanted to know whether they had emotional intelligence,