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public bank management
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PUBLIC BANK BHD TOPIC 3: INDUSTRY ENVIRONMENT
1. Introductions
The model of the Five Competitive Forces was developed by Michael E. Porter that becomes an important tool for analysing an organizations industry structure instrategic processes. This model is applicable to the banking industry. Public Bank do compete with the other financial institution in Malaysia, however they also must cooperate with one another in many respects. There is an underlying problem which is the banks in Malaysia are so similar that there is essentially nothing one of them can do that the others cannot easily duplicate
2. Five Forces Analysis
a. Threats of new entrants
Malaysia has not put a barrier to entry for any financial institution manly banks in Malaysia, thus making it easy for any financial institution to penetrate into the industry.
b. Bargaining power of suppliers a bank has three suppliers of its product, money:
1. Its depositors has no bargaining power whatever in reality. If they make time deposits the bank will set the price or interest rate it will pay.
2. The credit market the credit market as a source of supply of the raw material, money, is open to all at all time if they are qualified participants. The source of supply can be argued to be infinite.
3. The central bank The Central bank is effectively the resource of last resort.
Apparently, at least for the moment, it will continue to supply liquidity to the banking system in virtually unlimited quantities at very reasonable cost.
c. Bargaining power of buyers
In the banking industry, customer have has very limited bargaining power. However the customers may option in changing to other banks that they think is offering a better offer than Public Bank.
c. Threat of substitute product
For the most part there is no real threat of substitute products in the banking industry. However there probably will be continues evolution of products from paper to electronic in coming years. This is an

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