Preview

Quality Management

Powerful Essays
Open Document
Open Document
6190 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Quality Management
Quality management
The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality ' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement.[1] Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Definition of 'Quality Management '
The act of overseeing all activities and tasks needed to maintain a desired level of excellence. This includes creating and implementing quality planning and assurance, as well as quality control and quality improvement. It is also referred to as total quality management (TQM).

Quality Management, in Brief by Leland R. Beaumont, Principal, Simply Quality® Consultancy
The term quality management refers to the approach an organization takes toward ensuring customer requirements are met. That approach may be non existent, nascent, evolving, chaotic, or it may be systematic and mature. ISO 9001:2000 is an international standard providing requirements for quality management systems. Currently more than
100 countries have adopted ISO 9001 as a national standard. Organizations that have suitably demonstrated compliance with the requirements of the standard can register a certificate recognizing the scope and compliance of their quality management system.
Benefits
A suitably designed, deployed, and maintained quality management system can provide a number of benefits to customers, suppliers, members, and managers of the organization.
When customers purchase a product or service from an organization that is registered to the ISO 9001 standard, they have important assurances that the



References: Engineering Study, 1986 ISO 9001:2008, “Quality management

You May Also Find These Documents Helpful

  • Good Essays

    Quality management involves planning to develop a policy that focuses on setting performance objectives that clearly set quality as a foremost goal. Quality management includes all the activities that business use to strive for and achieve quality and covers quality control, assurance and improvement. There are three main strands to quality management…

    • 5968 Words
    • 24 Pages
    Good Essays
  • Best Essays

    II TOTAL QUALITY MANAGEMENT:The Definition:"TQM is a set of systematic activities carried out by the entire organization to effectively and efficiently achieve company objectives so as to provide products…

    • 2863 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    The term Quality management in business determines the quality of products or goods that produced in any business organization for the customers and that is why it is vital for any kind of business or service organization. Quality management emphasis on the ways those are used in improving and controlling quality. Quality control management intended to identify and prevent products those contains faults from reaching customers. Since the foundation of Toyota, it has been successfully carried out its quality control activities in a steadfast manner and it results in the top ratings from their customers. Toyota uses some key principles to maintain their quality control management system and those principles are such as, 'Customer First', 'Quality First' Go & see at the scene', and these principles were established and imposed when the Toyota company was founded.…

    • 3088 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Total Quality Management, or TQM, is the process of instilling quality throughout an organization and its business processes.…

    • 1425 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Quality Management

    • 1536 Words
    • 7 Pages

    After analyzing your data, you are now prepared to present your findings to the company CEO. Discuss ten quality management improvement initiatives you would recommend, including quality tools to improve company poor performance.…

    • 1536 Words
    • 7 Pages
    Good Essays
  • Better Essays

    Total Quality Management

    • 1834 Words
    • 8 Pages

    TQM is a management philosophy that seeks to prevent poor quality in products and services, rather than simply to detect and sort out defects. IF a single characteristic is most strongly attached to the TQM philosophy, it is prevention rather than detection. Like many of the philosophies tied o TQM, this is not a new concept. Recall a popular saying from Halliburton’s Wise Saws, first published a century and a half ago: “An ounce of prevention is worth a pound of cure.” That wisdom says it all, from a TQM perspective.”…

    • 1834 Words
    • 8 Pages
    Better Essays
  • Good Essays

    One of the basic concepts of quality management is continuous quality improvement which is forever ongoing effort to enhance improvements or process of approach. Throughout time you will use a cycle step develop with a plan by identifying what needs to be changed and establishing a plan, then you have the action of do which is putting the plan to work by implementing the new changes, the other concept is check use data to analyze results and try to see if it made a difference, lastly is act upon plan. The term is interchangeable also called continual improvement and continuous improvement. Another concept of quality management is called total quality management takes a look at overall quality, the design and development which is what the continuous quality management does. Total quality management job is to make sure that they customer expectations of service are met with high quality. Total quality management are associated with the production requirements, creation of plans, prevention of cost and training preparation of the process put in place. All the names of how they address quality management just depends on the industry which makes the name vary from one organization to the next but all means the same thing. The performance management is different because this is a…

    • 1406 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Quality Management

    • 401 Words
    • 2 Pages

    1. Is the goal of Six Sigma quality realistic for services such as Blockbuster Video Stores?…

    • 401 Words
    • 2 Pages
    Good Essays
  • Good Essays

    The Role of TQM

    • 1619 Words
    • 5 Pages

    Total Quality Management (TQM) is focus on the quality of the products or services. TQM expands beyond statistical process control to embrace a wider scope of management activities of how we manage people and organizations by focusing on the entire process, not just simple measurements. TQM philosophy is a “continuous improvement” approach to doing business through a new management model.…

    • 1619 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Quality Management Tool

    • 1047 Words
    • 5 Pages

    Quality management, known also as quality control, is a system utilized by all types of businesses all around the world. This type of management system has the ability to assist any type of organization provide consumers with the best product and/or service possible by managing its activities, this points to an increase in its usefulness and productivity. Through the many types of systems used for quality management, a business can monitor and measure the quality of its products and/or services being offered to consumers. An effective quality management system helps a business to increase its competitive edge, increase its organizational development, highlight its customer satisfaction, and more.…

    • 1047 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    “A set of co-ordinated activities to direct and control an organization in order to continually improve the effectiveness and efficiency of its performance.”…

    • 1536 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Quality Management

    • 1471 Words
    • 6 Pages

    Quality management, used by many companies, has a specific meaning within many business sectors. The quality management doesn’t especially promote a good quality for a firm, but rather to ensure that a product or organization is consistent, can be considered to have four components: quality planning, quality control, quality assurance, and quality improvement. Quality management focuses not only on product or service, but also in the way to achieve it. Therefore, quality management is using quality assurance and control of processes as well as products to achieve a better quality. We will describe clearly these two types in our subject.…

    • 1471 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Total Quality Management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes. QM functions on the premise that the quality of products and processes is the responsibility of everyone who is involved with the creation or consumption of the products or services offered by an organization. In other words, TQM requires the involvement of management, workforce, suppliers, and customers, in order to meet or exceed customer expectations.…

    • 1111 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    It is supplemented by two other standards: ISO 9000:2005 Quality management systems — Fundamentals and vocabulary and ISO 9004:2009 Managing for the sustained success of an organization — A quality management approach. Only ISO 9001 is directly audited against for third party assessment purposes…

    • 1689 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Term Paper

    • 2579 Words
    • 11 Pages

    The ISO 9000 family of standards is related to quality management systems and designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to the product. The standards are published by ISO, the International Organization for Standardization, and available through National standards bodies. ISO…

    • 2579 Words
    • 11 Pages
    Better Essays