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Quality Service Assignment (HIQA)

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Quality Service Assignment (HIQA)
Quality service assignment
The HIQA is the independent authority, established in May 2007 to provide a high quality and safe care for people and this done by following a standards. These standards apply to all health service sectors, whether they are run by public, private or voluntary organizations. They give the service provider a framework to develop person centred care and this can be achieved by managing resources effectively, good leadership and experienced staff. People in a health care environment such as nursing homes should enjoy a good quality of life and live in a place that feels like their home; one that upholds their personal dignity and privacy. They should have a range of opportunities to make relationships, to participate
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However, their social and personal care needs were not documented. Also, there were a huge challenges regarding resident’s safety, dignity and privacy, this was due to poorly structured building and the physical environment, there were not seats on some toilets, resident’s rooms were small and occupied where six residents sleep in one room with a limited space between the beds. Also, some of the wheelchairs were examined and they did not have foot plates on them. But, the residents were satisfied with the service provided on the day of the inspection as reported to the inspectors verbally and via a questionnaire (HIQA, …show more content…
Standard 1.3 state that each residents has the right to exercise, participates in activates and live their life as they wish. Standard 2.2 state that the location, design and layout of the centre should be suitable for its stated purpose and it is provided with appropriate equipment for staff and residents use. Standard 3.1 state that each resident safety and welfare should be promoted and that each person is assisted with knowledge and awareness needed for self-care and protection. According to standard 3.4, all incidents occurred in the centre should be reported and viewed. Standard 7.4 stated that the staff should be provided with a sold training in order to improve the resident’s quality of life (HIQA,

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