Task 3
Denise Chilton
3.1 How to establish the induction needs of new staf
All employees need an induction and the quality of the induction process greatly affects both the employee and the company. Poor inductions result in unhappy, unsettled staff leading to resignations and dismissals and ultimately more time spent on recruitment, selection and inductions.
Within the first few days the induction process is to be put in place. The new employee will be given a plan in the form of a checklist showing by whom and when each stage will be carried out. This is divided in to sections so as to not make them feel overwhelmed or intimidated but to make them feel welcome, comfortable, confident and secure.
The new employee needs to know about the company’s policies and procedures, corporate values, health and safety regulations and to understand their legal requirements. We carry out Company inductions, for groups of new recruits and give information on the history of the company.
This format is not only informative and an opportunity to meet other colleagues joining the company but an opportunity for the company to give a good first impression and start building a good relationship.
The next stage is to welcome them in to their new store and department alongside their line manager or a named colleague. The new employee needs to familiarise themselves with the environment and be introduced to colleagues to get to know who’s who. The new employee needs to understand their role in line with their job description and how they fit in to the team but also need to be put at ease by knowing the basic things about where to eat their lunch, where the toilets are, when is pay day and how may holidays they get.
We are committed to employee development and their individual training needs will be assessed, to provide the training and resources needed for them to do a good job and reduce anxiety. Having a comprehensive plan in place before a new