MAF 680
INTEGRATED CASE STUDY
EXECUTIVE SUMMARY
ATLAM is the maritime industry's diverse workforces establish on 15TH August 1981 and become private on 1st January 1997. ATLAM is a subsidiary of Petra Group Companies. Before 2001, ATLAM relied on a customised single-user system which only for recording accounting entries purposes and facing deficit cash flow. End of year 2001, Zulkifli Osman, Finance Manager of ATLAM has been responsible to organize new project on accounting system. He has to choose whether he want to implement SAP or ACCPAC system. Key Performance Index (KPI) setting is one of the most important aspects that private company will focus on to improve and make huge changes to their company. We can clearly see that EnZul is trying to make changes by implementing the SAP system which is parallel to the parents (PETRA) system. However, argument arises between the project team. Lim, User Representative did not agree with decision of EncikZul. Lim resist changing and making an argument in term of cost and user’s acceptance.
Senior Manager of PETRA had been mentioned that the cost of implementing the SAP in ATLAM was not the main concern. This is because we have the project sponsor which is Faris. The reason he sponsored the project is because he want to promote the SAP system to the ATLAM. It is good for ATLAM to accept the sponsor since they cannot afford the expenses of implementing SAP system. There might be no sponsor in the future if ATLAM did not implement the system now. In order to ensure the decision of implementing SAP system is feasible, we need to evaluate and analyse the SAP system first.
In order to implement the SAP without wasting more time, encikZul terminate Lim in this project. He should terminate Lim in this project because Lim might be whistleblower. Lim might influence the staffs not to accept the new system if we not terminate him. In real world, staffs have no power to reject what the upper level