Research Assignment
Introduction
My fellow teammates and I believe there is an opportunity for the university to enhance the current course access system. This is of course in reference to ‘my blackboard’. The problem with the current system is that it does not satisfy the various needs of Victoria University students. This can be attributed to three key areas, appearance, usability and a lack of features.
There are various reasons why this topic is worthy of research, which all relate back to the three key areas. Firstly, the usability of blackboard is essential in relation to students performance, if students struggle to access essential information they may be prone to missing classes, tutorials or at worst, assignments. Secondly, improving the overall appearance and features of blackboard will accordingly improve the overall satisfaction of students. It can be assumed that one of the university’s main goals is to provide its students with a quality service, so it’s logical for the blackboard to operate congruously with that goal.
The final reason why this problem compels research is to reveal what opinions and ideas students have about how blackboard should be run. This allows for qualitative insights from the users about problems and or opportunities for the system.
Interview Guide
1. How do you currently access course material?
2. What are your thoughts on the current web version of blackboard?
How satisfied are you with the usability of blackboard?
How satisfied are you with the current features of blackboard?
How satisfied are you with the appearance of the current version?
3. What is your opinion about introducing a new blackboard application?
4. What features do you think are important for a blackboard application
How important is the accessibility of blackboard to you?
How important is the appearance of blackboard to you?
5. How likely would it be for you to use the new blackboard application if it was introduced and what medium
My fellow teammates and I believe there is an opportunity for the university to enhance the current course access system. This is of course in reference to ‘my blackboard’. The problem with the current system is that it does not satisfy the various needs of Victoria University students. This can be attributed to three key areas, appearance, usability and a lack of features.
There are various reasons why this topic is worthy of research, which all relate back to the three key areas. Firstly, the usability of blackboard is essential in relation to students performance, if students struggle to access essential information they may be prone to missing classes, tutorials or at worst, assignments. Secondly, improving the overall appearance and features of blackboard will accordingly improve the overall satisfaction of students. It can be assumed that one of the university’s main goals is to provide its students with a quality service, so it’s logical for the blackboard to operate congruously with that goal.
The final reason why this problem compels research is to reveal what opinions and ideas students have about how blackboard should be run. This allows for qualitative insights from the users about problems and or opportunities for the system.
Interview Guide
1. How do you currently access course material?
2. What are your thoughts on the current web version of blackboard?
How satisfied are you with the usability of blackboard?
How satisfied are you with the current features of blackboard?
How satisfied are you with the appearance of the current version?
3. What is your opinion about introducing a new blackboard application?
4. What features do you think are important for a blackboard application
How important is the accessibility of blackboard to you?
How important is the appearance of blackboard to you?
5. How likely would it be for you to use the new blackboard application if it was introduced and what medium