Servant Leadership in Healthcare
Doug Parker
BHA 315
April 4, 2012
Christian Worldview in Servant Leadership in Healthcare
Professor: Zonzie McLaurin
Parker 2
Abstract
This paper is about implementing servant leadership into healthcare. It gives insight on how to use servant-leadership qualities by giving the reader guidelines to follow in order to achieve these goals. Some key points of this paper are how to be a true servant-leader. One definition that I found for a servant-leader is that these individuals simply place the serving of others as the number one priority. Servant- leaders are drawn to a purpose greater than themselves and are great listeners that have empathy for the well- being of others.
Parker 3
Christian Worldview in Servant Leadership in Healthcare Health care provision is the largest service economy in the United States and has an inherent servant nature. Transformation of health care organizations into learning organizations will occur only under the guidance of leaders who can amply demonstrate emotional intelligence and ethical behavior, as well as technical competencies. Furthermore, these characteristics modeled by leaders must be successfully transferred across the entire organization. Such leadership will move beyond transactional exchange to engender emotional commitment of the employees and stimulate intellectual capital. Competitive 21st-century health care firms will be characterized as adaptable, creative, relationship oriented, communicative, team driven, having flattened hierarchies, and able to retain employees and engender loyalty in customers. Given the call to move the health care organizational culture from transactional leadership to transformational servant leadership, how should leaders initiate change? We need to implement a multilevel strategy that combines a fierce resolve of primary organizational leader with the target of a discrete department or specialty area. This approach ensures initiation
BHA 315
April 4, 2012
Christian Worldview in Servant Leadership in Healthcare
Professor: Zonzie McLaurin
Parker 2
Abstract
This paper is about implementing servant leadership into healthcare. It gives insight on how to use servant-leadership qualities by giving the reader guidelines to follow in order to achieve these goals. Some key points of this paper are how to be a true servant-leader. One definition that I found for a servant-leader is that these individuals simply place the serving of others as the number one priority. Servant- leaders are drawn to a purpose greater than themselves and are great listeners that have empathy for the well- being of others.
Parker 3
Christian Worldview in Servant Leadership in Healthcare Health care provision is the largest service economy in the United States and has an inherent servant nature. Transformation of health care organizations into learning organizations will occur only under the guidance of leaders who can amply demonstrate emotional intelligence and ethical behavior, as well as technical competencies. Furthermore, these characteristics modeled by leaders must be successfully transferred across the entire organization. Such leadership will move beyond transactional exchange to engender emotional commitment of the employees and stimulate intellectual capital. Competitive 21st-century health care firms will be characterized as adaptable, creative, relationship oriented, communicative, team driven, having flattened hierarchies, and able to retain employees and engender loyalty in customers. Given the call to move the health care organizational culture from transactional leadership to transformational servant leadership, how should leaders initiate change? We need to implement a multilevel strategy that combines a fierce resolve of primary organizational leader with the target of a discrete department or specialty area. This approach ensures initiation
References: Downs, Frances. (2008, September). The Servant-Leadership Worldview in Long-Term Nursing. Retrieved from http://www.annalsoflongtermcare.com Higgins, Marc. (2008, May). Be the servant leader of your hospital. Retrieved from http://findarticles.com. Hoyler, Geraldine. (1990, March). Servanthood- leadershipstyle- column. Retrieved from http://findarticles.com. McGee, Marianne. (2012, Feb.). Healthcare CIOs Should Become ‘Servant Leaders’. Retrieved from http://www.informationweek.com. Perry, Frankie. (2002). The Tracks We Leave. Chicago, IL: Health Administration Press. Waterman, Harold. (2011, Feb.). Principles of ‘Servant Leadership’ and how they can enhance practice. Nursing Management, vol.17, p.24-26.